Talking with new employees is a vital step to uncovering potential problems that can lead to turnover. Meet with new hires and review their performance prior to the end of the 90-day introductory period. “Golden Rule” – If an employee is not working out in the first 90 days – chances are it will not get better? Make sure the employee is meeting your expectations.
Your goal should be to discover the new employee’s likes and dislikes about the job and the work environment, nip potential problems in the bud, and see if the job meets their expectations. Keep an open line of communication with new hires. For starters, ask some of the following questions (adapting them to your needs):
- What do you like about the job and organization?
- What has been going well? What are your best experiences so far?
- Do you have enough, too much or too little time to do your work?
- What do you need to learn to improve? How can I help?
- Tell me what you don’t understand about your job and our company?
- Which co-workers have been helpful since you arrived?
- Who do you talk to when you have a question about work?
- Does your supervisor clearly explain what the company expects of you?
- How well do you get along with your co-workers?
- Finish the conversation by asking the employee if he or she has any questions or suggestions on how the job can be managed better.
View these one-on-one talks as a way to gain fresh insight into your organization. Remind the new employee that you value their input and observations and that you want them to succeed.
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